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[quote=Anonymous]Welcome to middle management. I'm sorry! Until you know your direct reports better- trust but verify. I have been lied to way too many times that work is "going great! almost done!" and then it's not. I'm in a complicated program area and my direct reports often get lost and aren't sure what to do next. So I am there to hold their hand nonstop. I hate that I have to do it, but it's what my direct reports want and it seems to be the only way to get things done. I'm not micromanaging, this is more offering assistance and expertise. Managers with my same job title often wonder how I can get my direct reports to do so much and the answer is- holding their hands nonstop. Next week, this employee needs placed on an immediate PIP. They lied to you and their work was not completely timely. They dropped their ball and you had to pick it up. Every week you need to go through their files and verify that progress is being made. [/quote]
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