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[quote=Anonymous] The client defended you so you should not be fired. Thank goodness for that client! You haven't said whether you know who dropped the ball and why, but you need to side-line them, or if you can point to fraudulent tickets, get them fired for cause. I don't know your workplace rules. The CEO is neither right nor wrong, OP. The fact is, from their vantage point of 10,000 feet, the buck stops with you, even if they are fully aware that your underling messed up, and not you specifically. They don't care. They just want the work done on time, and done well enough that the client is reasonably satisfied with it. If I were them, since this is your first mistake and the client likes you, I wouldn't eject you right away. But there shouldn't be a second such issue, so root out the rot in your team and be ruthless! [/quote]
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