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Reply to "Nordictrack customer service - really that bad?"
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[quote=Anonymous]We bought one in 2021. It stopped working 3x. Took months to get parts and it was very difficult to get through to customer service. Luckily my husband is handy and was able install the parts himself once they arrived. Otherwise we would have spent an extra few hundred dollars for the service repair. Our warranty is almost up and I’ll definitely have to spend another $190 on the extended warranty bc it’s already started to smell like smoke when the fan is on. [/quote]
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