Reply to Why can't Maryland get rid of Pepco?

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[quote=Anonymous]Pepco ranks at the very bottom of the national rankings for reliability and customer satisfaction. Its basically the worst and most hated utility distribution company in the entire country. They have been fined for letting the system decay avoiding investing in tree trimming, not replacing equipment, and not installing more weather resistant cables/equipment and instead investing heavily in marketing and political contributions. Studies have shown that the tree cover in this area is not higher than other areas with more reliable service. Ironically, Pepco is the one that fails to maintain tree trimming anyway. Many areas with far higher reliability and outage response also have above ground cable.

They are on the airwaves now congratulating themselves of being ahead of goals by restoring some customers before Friday??? Are you kidding me? This will be their new approach. Whenever there is an outage they will self proclaim a ridiculously long, unacceptable in any other part of the country, and completely padded target goal where they can save the most money. They will then claim success. I'm developing a project plan for work right now. The project needs to be complete in six months and we'll have to apply resources to reach this time frame. I think I will just announce that the project will be done in five years. This way we will not have to spend hardly any money on it. I should be able to finish it in 4 years so I will declare success.

Since Pepco is a monopoly, consumers have no choice. I just do not understand why the state of MD can not shut them down and give the business to a different company.

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