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Travel Discussion
Reply to "Ok to book a hotel room through Expedia or similar?"
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[quote=Anonymous]I would call the hotel directly and ask if they will match the rate. I was told by a hotel manager that rooms booked by third party vendors are the first to get cancelled. The fine print basically gives the hotel the right to cancel your stay if they have a person in front of them willing to pay the full rate. This conversation was after we had arrived at the hotel with a confirmed room through Expedia for a room with 2 queen beds and a pull out sofa so that we could fit our family of 6. That room had been given away and all the hotel had left was a room with 2 beds. The manager was very kind and actually took the cushions off of the sofas in the lobby to make "beds" for our kids. She explained that corporate policy dictates that they prioritize bookings directly with the hotel including walk ins. Since then we always book directly with the hotels.[/quote]
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