Reply to How we got PEPCO to Improve our Electrical Service

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[quote=jsteele][quote=Anonymous]What data did you request that told you you were served by the least reliable feeder?  Also, how did you collect neighborhood data? [/quote]

PEPCO is required to report the least reliable feeders annually to the Public Service Commission. If I remember correctly, PEPCO provided this information to us in one of the early meetings. The PSC has a lot of data about the system's reliability and the PSC staff if often willing to be helpful. Another good source of information and assistance is the People's Council.

Through our neighborhood mailing list, residents were repeatedly asked to call PEPCO about even the shortest outage. PEPCO claimed that it often didn't know about outages unless they were reported. Residents were also asked to keep records of these calls and to document outages. But, one of the best collection tools was a Uninterruptible Power Supply (UPS) used by one of our neighbors. The UPS was connected to his computer and software on the computer logged every time the UPS lost wall power. His data as well as data from other residents were compiled into a spreadsheet. It was pretty common in meetings for PEPCO to produce a list of a few outages and say, "this is what we recorded for your neighborhood" and then for our side to show a much longer list of outages. [/quote]

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