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Reply to "Whine: my last TWO doctors’s appointments been canceled at the last minute and then rescheduled for three months later"
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[quote=Anonymous]Sorry, OP. That is frustrating. I had that happen not long ago. When I was finally seen I expressed a bit of my frusyration to the provider, who I am sorry to say was not the least bit empathetic. It just seems the nature of healthcare these days. Good news is that customer service surveys (patient experience surveys as they are called) are also common and sometimes management actually pays attention to them. [/quote]
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