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Montgomery County Public Schools (MCPS)
Reply to "MCPS accidentally deleted my child’s profile/account"
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[quote=Anonymous][quote=Anonymous]I registered my rising Kindergartener in mid April. We were told everything was in but the school has subsequently told us they can no longer locate or retrieve the account. The central office took months to respond but said it happens and nothing can be done. The employee said it happened to his family. I find this really hard to believe. At least my Kindergartener doesn’t have grades yet but it started to concern me that my older child is in high school and vulnerable. [b]If they can really delete a profile permanently with one keystroke because of employee error or someone hacking the system[/b], it could delete a graduating MCPS student’s info that’s needed for college. Surely there are backups somewhere? [/quote] Who says this is what happened? It seems to me that the most likely explanation is: the account was never created in the first place.[/quote]
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