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Eldercare
Reply to "Manorcare/Promedicare conversion to Montcare"
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[quote=Anonymous]Does anybody else have a family member in a former Manorcare/ProMedica facility? My family member has been at Potomac for years and the name has changed several times. I recently learned they are now Montcare Potomac. The experience was never great but now I’m hearing increasing complaints from my family member since they were sold and became Montcare. They said long-time staff have been quitting and staff shortages are worse than ever. What’s your impression of the new company whether at Potomac or any of the other area facilities? Also, the billing has left me very confused. We had a large credit with ProMedica (portal) but just received a Montcare bill by mail that shows we actually owe a large sum. So it appears that the old owner didn’t transfer the credit to the new owner. I’ll call tomorrow since today is the 4th but I dread dealing with this. Has anybody else had a problem with billing? [/quote]
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