Reply to when coworkers aren't proficient in basic computer skills

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[quote=Anonymous][quote=Anonymous]It is a glaring issue if it means they can't do their part of the presentation. Perhaps you could ask your supervisor to provide training on these issues to everyone?

I sympathize. I have several former colleagues, now my subordinates, like this. They're in their 70s and simply cannot seem to learn any computer skills beyond the most basic, and while that is sufficient for the substantive work we do, it has started to create problems as we update our systems and they can't retain the new information. Things like losing briefs because they can't figure out how to save them, problems filing briefs because they can't figure out how to email them, not inputting edits because the edits are provided electronically rather than hard copy, etc. I used to help them out a lot and some of the other younger employees did as well, but now I am the office manager and I just don't have the time. I review 30-page briefs electronically and that's how it is. I am not providing hand-written edits on complex stuff. Etc. Honestly, I've more or less given up. Their substantive work is outstanding and their knowledge is unparalleled, so I overlook the tech stuff or factor that in to case assignments. It's a bit annoying but I value their work so the trade-off is worth it at this time.[/quote]

Talk to your boss about online training for your co-workers or for the entire team. Northstar have some really great online courses that are step by step by step, starting with how to turn your computer on if needed. [/quote]

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