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Reply to "Charged a private room fee, but private room was not available for event?"
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[quote=Anonymous]Email the event person and put the General Manager of the restaurant on the email and politely explain what you've told us here. Attach what you paid for the private space and ask that it be refunded. If it's a wider chain restaurant, than move on to their corporate office. If it's not a chain, you'll just have to continue to request this from the GM. They should take care of it. Events people at restaurants are sometimes terrible.[/quote]
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