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Reply to "Charged a private room fee, but private room was not available for event?"
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[quote=Anonymous]I recently had a group dinner where we had signed a contract to reserve a private room at a restaurant, and was charged a fee to hold the space a couple of months ago. A few days before the event, I was informed that the space was not available due to some incomplete renovations. It was too late to find another venue, and we ended up having the dinner in a space with other diners. The restaurant is ignoring my questions about the fee. Does this seem unusual that they did not refund it? Would you keep pushing? The dinner was nice but I'm exhausted by how poorly handled the event coordination has been.[/quote]
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