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Reply to "What is going on with Columbia Fertility’s billing?"
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[quote=Anonymous]CFA has always been a disaster with billing but it’s getting even crazier. Now they seem to have different billing systems between Ovation Fertility, CFA, and something called Apex. Sometimes I get bills by mail, sometimes an email with a link to an online payment portal but no detailed invoice, and sometimes an email saying they will only accept money by phone during business hours. The numbers seem completely random and I have no idea when I’m current or can expect another $1,000 six months later. They were doing a little better for a while when they had an office manager who actually cared, but I guess they fired her or she quit because it’s back to the same disaster as before. Can’t wait to be done with them. [/quote]
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