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Reply to "WWYD-EZ pass issue"
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[quote=Anonymous][quote=Anonymous]I live in DC, rarely hit any toll roads. If I do hit the Dulles toll road or Bay bridge, I can go online and pay the EZ pass toll within a few days of the drive. I just ran into an issue on my NJ trip, where I had been paying cash in the non-EZpass lanes, but ran into a highway section with all lanes EZ pass. I checked online after the trip but website said that I couldn't pay the toll till I had a toll violation number by mail. I waited for the mail violation, and it came with a 50 dollar administration fee pus the 7 dollar toll!!! As instructed, I paid the 7 dollar toll, filled out the dispute section explaining the toll was only missed (one of 7 or 8 on my trip) because there were no manned booths on that toll plaza. Just got a second notice in the mail for the administrative fee with no explanation or acknowledgement of my dispute...not denied/under review, nada, doesn't mention the 7 dollars paid etc. WWYD? 1. Shell out $50 2. Refile the dispute 3. Nothing Does DC cooperate with other jurisdictions over toll administration? Can out of state toll violations affect your DC vehicle tag renewal? EZ pass sucks, I don't know why there are different rules in MD vs NJ when it's the same company[/quote] OMG, I had the same issue late last week in NJ. Many of the toll booths were closed because of the air quality from the Canadian fires, but some were open and those that were looked to be mainly EZ Pass lanes. This is after the fact, but what helped me is the GoToll app on my phone, where all of those toll charges go automatically since I don't use EZPass. You just put a CC on file and you can pay the tolls after the trip directly from that app. It was confusing as hell, though, because I couldn't tell if the app would pick up those specific tolls (in NJ) and there was NO ONE there to take my money. I'd dispute that $50 fee completely. [/quote]
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