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[quote=Anonymous]This is not a safe place for your child. The director of this school, Sasha Cunningham doesn’t care about your child’s health and wellbeing. 
my baby daughter had an accident while attending LB. The school told us that another baby hit her head to the ground which led to her nose to bleed. Accidents can happen with kids at this age so we are very understanding and try not to be unreasonable since the other child’s parents also apologized. 
The school on the other hand, didn’t let us know about it and only gave us her bloody clothes at pick up. The accident happened at 11 AM and pick up was at 5:30 PM so they had an entire day in which they could have called us/text us but nothing happened. They made the decisions for our baby daughter without even consulting us.

After numerous emails in which we were expressing our concern and anger, Sasha Cunningham decided to put the entire blame on the teachers even tough we were informed later on that administrative staff, the Director included, had witnessed my daughter bleeding. 
When complaining about it, the director seemed more frustrated than us. After telling her that we are looking for other options for our daughter’s care she started pressuring us to leave giving us an ultimatum. I asked to confirm that she can keep her safe during the time she had left at the school twice and she didn’t. The director was punishing us because we complained about not knowing that our baby got hurt while in their care. 
The scariest and most painful is that she never asked about how our baby daughter feels. We mentioned that her nose bled again after the incident and we had to take her to the doctor’s and take days off to keep her under supervision(while still paying for daycare) but this just didn’t touch her at all. She actually DID NOT CARE! 
This was a very traumatic experience for our family and the school didn’t treat us, the victims gently at all. Their attitude was to kick us out because we had the nerve to complain. 
Until this day we don’t know what happened to our daughter and we will probably never will because we don’t believe them. 
her teacher was the only one that really cared and asked about how my daughter was feeling! 
This Director will not treat your kids as helpless beings that need protection and a safe environment. This is an industry in which you have to be kind and considerate. This person and the institution she is running are inhumane!
Their policies are only meant to protect themselves and not the children attending the school. Their director is a bully!

Mistakes at LB are common practice: they have gas leaks, they are calling you to pick up your child for whatever reason(but not during an actual emergency), they are charging you even they said they won’t, they have so many days off because they don’t want to pay their staff more, they are constantly stating that they’re understaffed but won’t hire new people etc. You just can’t have a full time job while taking your child to LB cause you won’t be able to keep up. 
Unfortunately they know that people are in desperate need for care for their children so they think that even if their services are poor they will always have hard working parents to pay for them.  Trust me, there are places with way better services around. Go look somewhere else and don’t give this institution your hard earned money.
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