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Reply to "Are Americans to blame for the "annoying scripts" that overseas customer service reps recite?"
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[quote=Anonymous]I very rarely have any problems with phone customer service people. I find them to be almost universally polite and helpful even if I have trouble understanding them. I really think if you have trouble with phone customer service, the problem is you. The automated menus and the wait times? Yes, frustrating. But once you get a person you should be fine. [/quote]
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