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[quote=Anonymous]
Management at WOW (FDA's daycare) has apparently adopted a new policy to the detriment of teacher morale/retention and quality of care.  I gather they have teachers working on an "as needed" basis.  If children are home sick, otherwise out, or in late/out early, management either (1) calls teachers to tell them not to come in (without pay), or (2) dismisses teachers early (again, without pay).  This schedule can be incredibly stressful for teachers, not knowing whether they'll be working the next day and, if so, for how long and what they'll earn.  I've already heard some teachers muttering about leaving because of the uncertainty in hours and pay.

The quality of care suffers, too.  If a child arrives unexpectedly late one day, he may be routed to a different room because his primary was sent home -- or a "floater" will come in to assume the primary's role.  This discontinuity of care is disruptive for the children and may lead to mistakes (e.g., at least one child has gotten the wrong bottle during substitute coverage).

After all the problems WOW had in the opening months with instability and lack of continuity in care, I'm surprised management would adopt a policy that exacerbates these very problems.  I'm hugely disappointed.  I am considering withdrawing my child unless the staffing policies improve.

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