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Reply to "Have you hired anyone based on checkbook reviews. How did it go?"
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[quote=Anonymous]Yes, we use the ratings all the time, pacing greater weight on those providers with the larger numbers of detailed comments. Fewer ratings, or being unrated certainly doesn't mean a provider should be avoided, but affirmatively unfavorable reviews definitely impact my decision-making. Sometimes the nature of a critical review tends to suggest that the customer may have been unreasonable. The nature of provider responses to criticism also weigh heavily when I consider whether to use one. I have been satisfied with all services providers i have selected based on their Checkbook ratins. One caveat - small businesses can change ownership, so be aware that the ratings may not apply to a business under new management.[/quote]
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