Reply to Miele dishwasher vendor in the area

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[quote=Anonymous][quote=Anonymous]I bought 3 years ago via M&M appliance in DC.  My experience with the unit itself has been miserable - broke twice during the pandemic, once repair (electonics strip replacement) was covered by warranty, but took close to 4 months as there are only 2 certified companies in the area doing repairs (wait for appt, plus ordered wrong part from Germany, etc. etc). Second repair was minor (gasket on rinse compartment) but still.

Mieles used to be built like tanks, in Europe there is a robust second hand market for 8-10 yo dishwashers that still work great. But to compete on price point the newer models lack that level of reliability. To compound the issue, the availability of service in the US is miserable.

In short, don't do it to yourself, but if you do, get extended warranty and lower your hot water temp setting +don't use sanitize mode (that's what burnt my powerstrip).
[/quote]

OP here - thank you - this is good insight.  I’m sorry it has been a lemon for you.  That’s how I feel about my Kitchenaid!!!!![/quote]

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