Reply to How do we stand up for ourselves as consumers of special needs services?

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Reply to "How do we stand up for ourselves as consumers of special needs services?"

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[quote=Anonymous]But they are billing late, and you are upset and don't want to pay what might be your fair share - you are upset they billed late and haven't even looked into any of it.

Perhaps it's a small office and the billing person has been fighting breast cancer.  Or dealing with an elderly parent with dementia.  Or a terminally ill child.  And maybe just now they are catching up on all the outstanding bills while the compassionate employer has been trying to stay afloat and pay their employees.

Instead of also getting upset with people here, you need to start by contacting Verbal Beginnings, ask for the billing dept., and ask for someone to help you understand the bills.

You can also, pull all of your insurance company EOBs (Explanation of Benefits) and see how much they billed you, how much your insurance paid, and how much you owe.

Also, I would almost guarantee that you signed something prior to starting treatment (probably with all the intake forms), stating that you'd pay the part you were responsible for.

Finally, one last thought.  Is it possible you are looking at "statements," which are not actually bills?  It's just showing you what was sent to your insurance company, before the insurance company pays their part, and before the provider writes off the amount that is unallowed.[/quote]

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