Reply to GEICO versus Encompass car insurance - anyone have experience with both

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[quote=Anonymous][quote=Anonymous]Current experience with GEICO has been awful. I was involved in an accident recently that was not my fault, but the other person claims I’m responsible. Claims have been filed on both sides and I cannot get anyone at GEICO to call me back. Horrible, horrible customer service.[/quote]

Sorry for your experience. That really sucks.

I have had two fender benders caused by the other drivers but luckily they did not contest that. Even so,  GEICO upped our insurance premium. I hit the roof and spoke to various GEICO reps that it is unfair to make innocent clients who are driving safely pay the cost for irresponsible drivers. One of them even said they questioned the ethics of that policy in their training. They backed down and reduced my premium to pre accident costs.

However, apart from that I have found GEICO to be OK. When I have a flat tire or battery they send roadside assistance quickly and their reps were actually helpful and polite after those fender benders.

But I have no experience with Encompass and don’t even know anyone who uses them. We have house insurance with them though.[/quote]

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