Reply to Have you hired a contractor based on Yelp or houzz reviews? How did it go?

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Reply to "Have you hired a contractor based on Yelp or houzz reviews? How did it go?"

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[quote=Anonymous]Trust Yelp more than Houzz.  Yelp does not allow the company to control things.  Yelp also filters out reviews from people that have no track record.  You can still see the reviews but they are not part of their score.  This typically filters out when a customer goes to yelp to complain about a contractor and they never done a review before.  This will also filter out good reviews for the same reason.  Yelp also has a policy that companies can not try to influence reviews via discounts or make agreements that restrict a customer from doing reviews.  I was presented with a settlement agreement with a clause that said I could not do any reviews and when I shared that with Yelp they put up a big message saying the company was trying to influence reviews.  The only issue is that it only lasted for 90 days.  See the "Warning for those looking for a contractor" thread if you want to know more about this contractor.  Also look at the dates of reviews.  This same contractor reached out to friends and family to do reviews.  The problem is that they all did it at the same time - hahahaha...[/quote]

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