Reply to Daycare Termination - Am I Being Irrational?

Forum Index » Preschool and Daycare Discussion

Reply to "Daycare Termination - Am I Being Irrational?"

Subject:

Emoticons





More smilies

Text Color: Font: Close Marks

[quote=Anonymous]
Today my youngest child ( 3 years ) was turned away from daycare, with a claim that her tuition was unpaid.

I proved it was paid, but it took me missing a day of work to do so.  Here are the facts:

- The daycare is literally a less than a block from my home. 
- The high school aged sibling (a HS Junior) walks my younger child there every day on their way to the local high school . I pick up in the evening.  
- Payment is weekly using a credit/debit card on Mondays at pickup in the evening. I keep my receipts. 
- This has been the routine since beginning at the daycare. 
- I am paid up in full.

Today, the manager was not there and daycare owner refused entry for my younger child, claiming to the older sibling that tuition had not been paid.

I took off work, (I am a teacher at another school, also nearby) and relieved my older child so that they could get to school on time.  I had to call out last minute to do this.

The owner has been gone for three weeks, and just returned today.  She demanded proof that I'd paid, which I showed her via my banking statements on my phone.

The owner still refused to allow my child to attend until I could show the receipts from their machine.

I went home, dug up the actual debit card paper receipts from their daycare, PRINTED my banking statements as additional proof, and returned to the daycare with the proof.

The owner refused to meet me and sent a teacher to collect my documents.  Later I received a phone call from the manager who apologized on behalf of the owner and admitted that a mistake had been made.

I am appalled at the fact that I had to miss work today for a clerical error, an error that I had to prove twice.  This is also not the first time this has happened.

This daycare costs between $2400-$2800 per month, in cash.

I have taken the refusal to accept my daughter today this morning as a breach of contract.  I have sent them a letter that effective immediately, my daughter will no longer attend their facility.

Am I being too harsh? We are not a new family, and I generally do not interact with the owner.  However this was more hassle than I ever want to deal with again after shelling out almost $5,500 since January.

[/quote]

Options

	Disable HTML in this message
	Disable BB Code in this message
	Disable smilies in this message

Review message

Search Recent Topics Hottest Topics