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Reply to "Problems with Pottery Barn Delivery questions"
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[quote=Anonymous]Our experience was much like 9:50's -- we ordered at a store with help from one of their "specialists." The sectional was 4 weeks late. The day it was to be delivered we got a call from the truck driver saying they were "delayed." I could hear a woman giggling in the background. They finally showed up at -- I am not kidding -- 11:45pm. I have a photo of them bringing in part of the couch underneath my wall clock. Then they wanted to leave everything wrapped up. I insisted they unwrap it could we could inspect it, and they were supposed to haul away all the wrapping/cardboard. We ended up getting free delivery, 40% off the price and a $500 gift card. We traded the gift card for cash. Never shopping at PB again.[/quote]
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