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Reply to "Problems with Pottery Barn Delivery questions"
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[quote=Anonymous]They are the worst. I ordered a replacement slipcover and they sent me a damaged couch! Waited over 3 months for the (expensive) slipcover and then back to square one. Customer service is abysmal. I asked to speak with supervisor and was told "You'll have to wait for a long time and they will tell you exactly what I told you." And that's when I cut up the card. Never again.[/quote]
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