Reply to If someone stole your package will company replace?

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[quote=Anonymous]In general, large retailers will replace if the item is lost in transit.  They will usually file an insurance claim with the shipper's insurance to reclaim costs as appropriate.

However, nowadays, most shippers are taking photos of delivered items on mobile devices.  If they have a photo of the item delivered to your address/home, then neither the vendor, nor the shipper are responsible any more.  The recipient is responsible for the security of the shipped item after delivery.

If you have a problem with neighborhood thieves, then you need to find somewhere other than your home to ship items to.  You can get use a friend's home, a work address or pay for a PO Box, UPS Store or similar delivery location to have shipments delivery securely.  If you are going to continue to receive deliveries at home, like another PP said, you should get a webcam for your back door where shippers will leave packages so that you can provide footage to the police when filing a police report.  If you can provide video, they might be able to catch the thieves and make your neighborhood a little safer.[/quote]

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