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[quote=Anonymous]OP, you make the assumption that everyone's experience will be identical.  AirBnB is a service vender.  The provide communication between landlords and tenants for temporary rentals.  AirBnB is a third party to the contracts.  The majority of the experience is based upon the first two parties, the landlord and tenants.  Good landlords and good tenants have good experiences.  If either of the first two parties is not so good, then the experience is not going to be good.

I'm one of the ones that has had about 95% great experiences on AirBnB, but I have had one really bad experience with a really bad landlord.  I know that it can happen.  I do what I can to prevent it; I only pick Superhosts, I read the reviews and only pick hosts that have lots of recent good reviews, check dates.  But even then, sometimes the experience can be a little off, but I at least go into the contract with open eyes about what's been mentioned before in reviews.  I also know that there are ways around reviews (reviews only get posted if both the landlord and tenant review each other within a certain time frame after the rental).

So, it doesn't surprise me at all that there are quite a number of people who have had bad experiences on AirBnB.  I can think of many times where I have not picked an airBnB because the listing or the lack of reviews or whatever has set off my Spidey-sense.  I've taken a pass and moved on to another listing.  But someone else may have needed to save the money and gone for the cheaper listing or only had the choice of the one place with very few reviews and then they could have gotten the lemon of a landlord that would make the experience bad.[/quote]

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