Reply to Toyota / Lexus Repair Shops

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[quote=Anonymous][quote=Anonymous]15:27 All true, but I still prefer OEM. Back in the day, I used to be the gear head who would research and buy the high performance stuff.

Brakes are actually a good test case. As you point out, there are a ton of aftermarket options out there. The OEM balances price, noise, breaking power, dust, longevity, failure rates, and a bunch of other factors. The random one the shop puts in? They overweight price and either use that to compete or pocket additional profit.

The problem is consumers have no idea what most indy shops put in. And 99% of consumers don’t realize they are getting subpar product.

I guess I’m just looking for a competent shop (other than the dealer) that defaults to using OEM parts because they balance all factors, even if they aren’t cheaper. My old BMW tech was like that, but have found the equivalent for Toyota/Lexus. It’s either the stealership or shops that use aftermarket because it’s better for their business. 
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Im with you....have you tried to purchase the OEM parts and provided them to your mechanic?  From my experience, no matter how trusted a indy shop, unless you can see the part being replaced, you don't really know.   So to me, its either provide your parts or go to the dealer. [/quote]

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