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Reply to "legality of forcing someone to do something that makes them uncomfortable"
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[quote=Anonymous]Hi all. My friend asked me this question last night, and I couldn't answer it so she said I could post here. She is an admin at a doctors office that now has to comply with new Medicare policies about information they want. Some of that information involves asking race and ethnicity when booking appointments on the phone. This information can be gathered when the patient comes in for an appt but her boss wants it beforehand. She had a meeting with him yesterday where she was reprimanded for not getting the information. She told her boss it made her extremely uncomfortable to ask and she'd prefer to get the information from the form they fill out at the time of their appt. His response was if she didn't start asking on the phone she'd be written up. So, is it legal to force someone to ask those questions. I know she's looking to quit but right now needs the money[/quote]
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