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Travel Discussion
Reply to "VRBO won't refund Sanibel stay for next week"
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[quote=Anonymous]Do you have a chase sapphire card? If you booked with it, this may be something they cover. We use VRBO a lot. It sucks that you never know how the owner will handle something like this until it happens. We have had two incidents. First the road to the house was flooded and the house was inaccessible. The owner offered us a refund or rebook on another weekend. The second, the hot water went out the day before we arrived. The owner offered us a refund if they couldn't get it fixed. I have learned to look really hard into refund policies. I was set to book a place for next summer but realized there was only 48 hour cancellation period. There is no way I can book a place months in advance and only have 48 hours after booking to cancel.[/quote]
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