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Travel Discussion
Reply to "VRBO won't refund Sanibel stay for next week"
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[quote=Anonymous][quote=Anonymous] This is ridiculous. Call their bluff. Say you are planning to arrive on check in day, and you expect the property will be "as advertised" when you booked it. Meaning: accessible by car, electricity, water, a pool, restaurants close by, etc. Ask them to verify all these things are STILL TRUE and you will come (which you won't, you're calling their bluff). Screen shot the listing before you do this. [/quote] +1. You are not cancelling the reservation in this case. They are in breach if they are unable to fulfill the contract. Do everything above, and let them know you'll be disputing this on your credit card and contacting your lawyer if the premises isn't as advertised. I feel for them as they likely need any money they can get in this disaster, but they don't get to keep your money without delivering the goods or services they have advertised.[/quote]
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