Reply to Someone is completely trying to rip me off on ebay, and I need some advice

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[quote=Anonymous][quote=Anonymous]Thanks everyone for the advice.  The package wasn't insured (I'm not sure if I'm supposed to offer it or if she would have requested it or how it works, but I didnt have any on the package). As far as I can see from ebay's return policy, she has to send it back with delivery confirmation and I have to take it back because according to her it's damaged (which I can only assume it is because apparently she cut it to pieces).

My feedback is 100% positive - I've sold about ten items and have used stock photos I've found online to sell them, rather than taking an actual photo and uploading it, cropping it etc because it's been all brand new tagged items that I havent worn.  I didnt think there was a problem with using those photos because everything was brand new.

She sent a message to me on ebay saying she sent me a photo of the torn dress to my aol address (I have no aol address) and then sent another email asking if I've received it.  I havent responded to either message because I'm so flabbergasted that someone would lie like this and destroy the dress to get their money back.  It really bothers me.

I think it's a good idea to open the dispute on ebay.  I bet the PP is right who said that she's probably done this before.[/quote]

Are you sure she is talking about something that you sold her.   Maybe she is trying to reach someone else about another item and this person has an aol address. [/quote]

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