Reply to Someone is completely trying to rip me off on ebay, and I need some advice

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[quote=Anonymous]I've sold a few things on ebay recently.  I'm pregnant and it's been mostly things that I bought last summer and never wore, and that I know that I wont be able to wear this summer because I'll be very pregnant.  One of the things I sold was a dress that was brand new never worn with the tags still on it.  I sent the dress to the buyer and then received an email from her saying that she opened up the package (which she did not say was damaged) to find the dress cut into pieces/shredded at the bottom.  There's just no way the dress was somehow damaged and that the package wasnt.  The dress was in perfect condition-I had never worn it and packed it myself in a padded envelope.

I don't really know how to handle this.  I put in my listing that I'm not a store and I don't accept returns (I'm not an experienced e-bayer, I haven't sold many things) and what I think is going on is that she didnt like the dress or it didnt fit, and decided to destroy it so that she doesnt have to pay for it.  It's not tons of money but I'm really bothered by her dishonesty and that she's trying to/going to rip me off.  As far as I know, she can send it back to me now that she's ruined it and I have to accept it and give her her money back.

Does anyone have any suggestions of what to do?  I'm super annoyed.  I wish she would have just told me she hated it or it didnt fit and sent it back, instead of destroying it and expecting me to take it back.

Any advice would be really appreciated - thanks.

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