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[quote=Anonymous]I have sandy, “bronde” blonde hair which has not been highlighted or anything since 2019 (I have gotten trims only). I tried to get back in to see my usual stylist (who is also the salon owner), but she is very in demand and I couldn’t get an appointment with her. I booked with her #2 who is also popular but slightly less in demand. My whole appointment was $400 which is almost twice what I paid pre-pandemic AT THE SAME SALON (although she moved into a bigger spot two years ago), which included color, cut and blowout/style.

I took some pictures I liked, and told her I really like my natural color but that it’s too flat, I wanted either a money piece and some light babylights or a balayage where I can still see a lot of my natural color. What I got is a very heavy light light light root-y bleach job and I barely recognize myself. My hair in the front is super light with barely visible darker strands. She toned before I left which helped some but I can barely catch a glimpse of my natural color. She also did some sort of tap easing/back combing when applying the foils which ended up being very painful to get out and probably damaging. I really liked her as a person, she spent nearly 5 hours on me (with the help of a mediocre assistant) and I feel terrible but I really do not like my finished look. I am a government senior leader and just wanted something that would look more interesting and grow out well without touchups every 8 weeks (which is what I said). I got an appointment for something at the beginning of December with my usual stylist (the owner) but is there anything I can do? I haven’t even done the tip yet because I am just so unhappy with it (I will tip I just haven’t decided how much…on...$400?!? Good grief.)

I know to a certain extent this is just a lot lighter than I am used to but every time I look in the mirror I see Claire Danes from Homeland.

How do I fix this? Was it my mistake? What do I tell them I want? Should they fix it/comp it, or is it on me? I feel like hair is so subjective, but I don’t look anything like the subtle highlight pictures I showed her.

Gonna be wearing a ponytail back to work in the meantime.[/quote]

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