Reply to Kia Soul engine ruined-next steps?

Forum Index » Cars and Transportation

Reply to "Kia Soul engine ruined-next steps?"

Subject:

Emoticons





More smilies

Text Color: Font: Close Marks

[quote=Anonymous] My mom's 2017 Kia Soul's engine suddenly had a catastrophic event, it started 'rapping' really loudly, so loud we had it towed to the garage and it's bad. Mom's mechanic said there had been a recall of these engines and to call the Kia dealer for that (he's a nice and honest guy trying to help my elderly mom).

Mom is recovering from a broken hip (brother was driving) so brother called Kia and they said because there had been a previous recall on a different part ( an ecu?) that she didn't get done, they won't honor the recall on the engine! Mom says she knew about the recall but had been busy and forgot about it (she's elderly and so is my dad). Had I known, I would have got it done for her but I didn't know-but how can they deny the recall of the engine when that other recall had nothing to do with it?

What should we do next? Should we try to get the ecu recall done and then get the engine one done? I'm so angry at Kia, this car only has 75000 miles and is literally driven by an old lady, who keeps up with all maintenance (just had stuff done in June).[/quote]

Options

	Disable HTML in this message
	Disable BB Code in this message
	Disable smilies in this message

Review message

Search Recent Topics Hottest Topics