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Reply to "What's protocol if a restaurant gives you 100% the wrong order for to-go (not realized until home)?"
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[quote=Anonymous][quote=Anonymous]You call them. [b]They'll decide what their version of 'making it right' is.[/b] [/quote] Disagree. You can always do a chargeback on your credit card. I would call them, and if you can't get someone on the phone, leave a message. Also, does the website list and email? I would email so you have a paper trail of what happened in case you decide to do a chargeback on your credit card. If it was food I could eat, I might just ask for a 50% refund if it's a small place. But if not, I would expect a full refund. Though I guess refusing future orders from me would be their option.[/quote]
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