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Travel Discussion
Reply to "Question from newbie to VRBO and Airbnb"
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[quote=Anonymous]When you book one of these… What is the policy regarding how you know if it’s clean, how you know you’re actually getting what you signed up for? Is it totally up to the host, or is there protection for the renter? At a hotel or resort, there is obviously maid service and a management company. Renting an Airbnb kind of makes me cringe because you don’t know if it was cleaned, and with the people that were there before you did. Is this kind of thing left solely to the discretion of the owner or is there a more formal policy, like they have to be cleared through some kind of rental company? We’ve rented beach houses before but there was an actual rental company that was local to make sure things were taken care of if we had issues during our visit, like if the fridge broke, etc. Just wondering how Airbnb and VRBO work in this regard. I know you can look at reviews, but relying solely on reviews makes me a little nervous, because those can be doctored.[/quote]
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