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[quote=Anonymous][quote=Anonymous]I've been with Shady Grove for several years (we are in the process of trying for #2 now) and I've never really felt like I was just a number to them. Sure, their billing office isn't always on top of things but that's a fact of life in the entire medical industry (and other industries). They've always fixed things promptly when needed. Once I accidentally overpaid for something and they proactively refunded me the money before I realized it. My doctor has been GREAT throughout the process - truly, she is a rock, she has taken so many calls especially from DH who has really struggled with this - we haven't been a very easy case. I've also found most of the nurses and techs to be very supportive and caring.

For all that SG is a big practice that also means that overall they have their procedures and processes pretty well down. In my experience, FWIW, it has all always gone pretty smoothly. It hasn't been at all like some of these stories you hear on DCUM. So, I'd recommend considering it as a new clinic as you look around.[/quote]

I agree with all of this and we’re also in process trying for our second. [/quote]

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