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Reply to "Custom drapes shrunk - what to do?"

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[quote=Anonymous][quote=Anonymous][quote=Anonymous]I’m an interior designer that works on hotels. I always send fabric out to be pre-shrunk and stabilized for this very reason. But for residential that’s not really an easy thing to do. But one thing I would say is this is an issue with the fabric manufacturer and not the drapery fabricator. If the lining were shrinking you would still be able to let out the fabric and remove-line. You need to have whoever ordered the fabric do the leg work to reach out to the manufacturer. Or if the fabric was sent to a fabric finisher, whoever ordered it needs to reach out to them. Sadly, I don’t think you’ll have luck getting the fabric replaced and remade though. Everyone is just going to point the finger at the other guy. [/quote]

Helpful, thanks.  The window installer is reaching out to the fabric manufacturer next week.

I think my question is - is it reasonable to ask and receive a replacement?  I’d be fine going with another fabric from the same manufacturer.  I paid a decent sum for these drapes and they look terrible.  I think they should be replaced and not on my dime. [/quote]

Ask for half from someone.[/quote]

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