Reply to Mediocre restaurant that went to trash during covid, cheesecake factory and pf Chang

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Reply to "Mediocre restaurant that went to trash during covid, cheesecake factory and pf Chang"

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[quote=Anonymous]I only ever like going to Cheesecake Factory for cheesecake. They do have good cheesecake even if it's not made on site.

I only go to PF Chang when my parents are in town because they love that restaurant for some reason. It's fine. Agree it's overpriced but they tend to pick up the tab. Honestly, a lot of restaurant Chinese food is mediocre though.

I think restaurants like this are really struggling to find good staff, more even than other restaurants, because tips at chain restaurants tend to be much lower than other restaurants (lots of tourists from places with lower COL who will cheap out on the tip, lots of families that require tons of work but then tip 10%). So I'm not surprised if service has gone downhill. But the sad thing about the restaurant industry right now is that service is down across the board. Some of it is understandable -- places are short staffed, they have to deal with covid restrictions on top of everything else, it's been a tough couple years. But some of it is this idea that the service industry is somehow not expected to be hospitable anymore? I don't know if this is just a DC thing or what, but there's this weird attitude like customers should just be grateful for the opportunity to pay high prices and leave a 20% tip? I don't get it. Restaurants are not a necessity for me -- I know how to cook. My main reason for going out is to be treated a little. That's literally what I'm paying for -- service. If service is super slow and the waitstaff is gruff or rude... why wouldn't I just make mine own steak frites (I make a mean one) buy a bottle of wine, but on music I like, and enjoy a much cheaper version of that meal in my own house? Why would I pay a 100-200% uncharge for the opportunity to be ignored and disregarded? I'm not a masochist, thought a lot of people in the service industry appear to be sadists these days.[/quote]

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