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Reply to "St. Vincent Wine, kids at bars/restaurants, and approach to customer service"
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[quote=Anonymous][quote=Anonymous]He's journalist Tom Sherwood's son. Scrappy or entitled depending on your tolerance for his antics[/quote] I lean heavily toward entitled. And I like St. Vincent. But Sherwood has a huge ego and comes off as extremely abrasive. I don’t think the customer is always right (I’ve worked retail and food service) but so many of these incidents seem to escalate because Sherwood doesn’t merely take the side of his employees, he assumes the customer is malicious. Now, customers can be rude, ignorant, inattentive, etc. Especially a few drinks in. But Sherwood assumes they are malicious. That’s weird. Also he apparently called a woman a Karen for getting upset about a customer service issue and one of my pet peeves is when privileged white men use the term Karen to talk about middle aged white women they simply don’t like. That’s not why that term exists.[/quote]
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