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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]wait. why are you on hold? I thought you could make appointments up to 30 days in advance to have a video chat with a cast member about this.

I would take care of this online, OP- not on the phone.[/quote]

You wait in a queue for hours just for a video chat. it took me multiple attempts over three weeks to get through. You need to be able to log on right at 7am and wait an hour + in order to not wait for hours in the queue  [/quote]

UGH. oh no. I have to do this next month. I was hoping the experience was going to be smoother than that. f*ck. We might just wait and go to guest relations in person in the parks.[/quote]

The thing I would be worried about is that the earlier return time slots for rides might be filled and then you have a DASS pass you can't use until the afternoon causing you to have to be in standby wait lines or you're just filling time until your first return window occurs.

Honestly, I complained to my spouse while jumping through all the hoops  but since neither me or DS had been I went ahead and sunk the time in and within an hour of seeing DS's face/awe thought it was worth ever drop of time spent. I just chalked it up to another drop of time in the bucket, went in with low expectations, and left already planning the return and how to best maximize the DASS pass.

*If any does go and waits to get the DASS pass at guest relations in the park, please update how it went. I'm very curious but worried to wait. [/quote]

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