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Home Improvement, Design, and Decorating
Reply to "WWYD - Crate and Barrel furniture"
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[quote=Anonymous]Definitely call the store where you made your purchase and schedule a time to go in and speak with the Store Manager. Timeframe is unfortunately out of the store's control. Good that they offered you a loaner (which you absolutely should be using as if it were yours... they do NOT expect it back unused) They will stand behind what they committed to making for you since you requested they make custom chairs for you. It doesn't make the situation less disappointing, but believe me when I say they want to resolve this as much as you want this resolved.[/quote]
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