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[quote=Anonymous]The lady above with the horrible experience lost me at "12 minutes late" from a doc.

In any case, we've had Kaiser for over a decade and I can't say better things.  For those who espouse that you shouldn't ever get really sick, our family has the following issues:

Me: Endocrine tumor.  My endo/PCP coordinate flawlessly, my orders for bloodwork and MRIs are always in before I even remember to schedule and I never have had any issues with care.  I was seen by a neurosurgeon at VHC and Hopkins when we thought it would need to be removed and my docs were always in contact with them - no problem.

Husband: Standard middle age high blood pressure issues, his PCP has really taken the time to address other issues and is always on top of newest health stuff (ie- need a colonoscopy at 45 instead of 50)

Kid 1: Generally healthy.  Broken foot, lots of daycare sickness as a kid.

Kid 2: Extremely rare genetic disorder that is thankfully generally benign.  10 day hospital stay for RSV as a baby.  Ear tubes.  Currently dealing with stomach issues and have seen a great pediatric GI.

Honestly, for us - the ability to see the doc, go get labs drawn, get a scan, and pick up meds at the pharmacy in one stop is a huge win.  The messaging system is amazing - and while docs technically have 3 business days to respond, I usually have emails back by COB.  Our copays are laughable (no copays for office visits for kids under 5, the rest are $10 - even specialties)  From finding out I was pregnant until having the baby (c-section with brief NICU stay for one child) - I was out $250 TOTAL.

Just like anything else, you have to be proactive.  If you don't like a doctor or think they are missing something, it's a simple as a call to member services to change your provider and try someone new.  From endo to PCP to peds to obgyns - I've found competent, caring individuals.  HMO care isn't for everyone, but I can't imagine going back to the days of finding individual PCPS, waiting for referrals, going to Quest for blood draws and swinging by CVS on the way home from a visit with a sick kid.[/quote]

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