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Reply to "Anyone have a loan with Access Group? Was it sold this week?"
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[quote=Anonymous]Just a follow-up to my post above. I called Access and ACS today. I was told that the 1.25% discount will continue with ACS and that the statements were sent out before the discounts were transferred over from Access. So my assessment is, if that's true, this could be okay. However, poster above make a good point regarding lack of privacy regarding how financial data is shared, and reaching a human CS agent appears to be more difficult with ACS. I waited for 10 mins, and then reached someone in the Philippines. I immediately asked to be transferred to US, as outsourcing CS for personal financial servicing is, to my mind, totally outrageous.[/quote]
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