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Reply to "I'm so freaking pissed at BRU!!!!"
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[quote=Anonymous]I can't stand BRU and tell all my friends to register at Buy Buy Baby instead. The BRU return policy is darned annoying. I just went there to return some stuff that wasn't on my registry that I didn't have a receipt for, but was clearly from there. The customer service person made a big deal about telling me they didn't take things back without a receipt, but she would do it if I gave her the info from my license. I had no problem with that and so she gave me a card with store credit for the value of the item. I then shopped for what I needed and went to pay using this card- and was then told that there was a 4 hour hold on that card and I couldn't use it that day. Super annoying! I had gotten a bunch of stuff I might not have otherwise gotten if I didn't have credit (clothing and accessories) and I was tempted to argue or put it all back, but by then my baby was crying so I just paid and left. WTF sense does that policy make??[/quote]
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