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Reply to "Was our request at a cafe rude or was the barista?"
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[quote=Anonymous]To-go pastries and they have a coffee bar on the side. Husband and I ordered two black Americanos. After waiting longer than normal we realize the barista gal off to the side was slammed. We could see around 10 espresso drink tickets and she was busting her tail. So we approach and I thought politely said our ticket name/# and explained we’re fine with swapping our espresso Americanos for the far easier to serve drip coffee. She playfully refused, like almost in a macho way, like she had something to prove. But we were honestly annoyed because we had to wait another 7 to 8 minutes. We went out of our way to tip her personally again because we felt bad how she was solo. We remained annoyed we waited nearly 20 minutes total. Why didn’t she just give us drip coffee?[/quote]
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