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Infertility Support and Discussion
Reply to "Help being my own advocate for billing issues"
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[quote=Anonymous]18:55, if the docs can't hire competent billing staff to correctly handle pre-certs, they sure as heck can wait for our payments. If a patient could be assured that within thirty days of overpayment on their account they could get a refund, maybe that would be different. But the docs have no right to hold on to overpayments, yet, they do. So, no, I don't feel too much sympathy for REs (who already get plenty of money from patients who have to pay out-of-pocket, not to mention what insurance is reimbursing them), if they have to wait a little longer because an idiot on their staff couldn't follow through on a pre-auth.[/quote]
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