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Infertility Support and Discussion
Reply to "Help being my own advocate for billing issues"
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[quote=Anonymous]It is disappointing that the staff at your doctor's office did not confirm that the pre-authorization was received by your insurance company and you will suffer because of it. Even though the practice's office did not follow through, they may demand payment according to their office policies. More and more practices are implementing this protocol - payment at point of service for deductibles, co-pay, non-covered services, etc. - as health insurance premiums have left many uninsured or underinsured. When you are discussing what happened with the practice and or billing manager, keep to the facts. If you have a record of who you spoke with and when, this will be in your favor. Sunni Patterson, Co-Founder, medicalinsuranceclaimhelp.com.[/quote]
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