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Infertility Support and Discussion
Reply to "Help being my own advocate for billing issues"
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[quote=Anonymous]22:46, I agree that people are often bad about paying bills. In this case, however, my clinic's billing office failed to send the information requested by the insurance company (and pre-authorization could have been granted if they had). If I hadn't been aggressive about following up, they never would have figured out their error and I'd be waiting indefinitely to get approval for my treatments (and losing precious time). As I said, it took me only a few minutes on the phone with my insurance to figure out the error. Overall, I think I've decided to notify my RE and refuse to pay until they have a resolution from my insurance. My father is a physician in private practice, and he thinks that it is absurd that the billing office is treating me this way. Doctors have to write off bills all the time, and in this case it is the clinic's error! In general, I'm starting to feel like fertility clinics know that patients are so desperate for treatment that they are willing to pay out of pocket for treatments that should be covered. This lets them get away with billing practices that no other medical provider possibly could.[/quote]
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